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What they're saying about us… |
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We invest a significant amount of money in subscribing to (and creating) information databases to meet the needs of our community. Not only does WebFeat improve access to our most popular databases, it actually encourages patrons to explore less familiar ones. With its intuitive, user-friendly interface, its speed and its thoroughness, we simply could not be happier with the patron experience. It's absolutely fabulous.
Susan Odencrantz
Library Director
Tacoma Public Library |
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Compared to our previous federated system, which demanded a lot of staff time to
configure and customize the interface, WebFeat is a breath of fresh air. Not only is it easy to set up but WebFeat is easy for our users to search. The
interface is intuitive and provides quick access to the native interface. In
addition, maintaining our WebFeat system does not require a lot of staff time.
Colleen Lougen
Electronic Resources & Web Services Librarian
State University of New York, New Paltz |
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Implementing WebFeat for Cornell's federated search service has made it possible
for us to expand dramatically the databases our users can search, particularly
into subject areas that had previously been underserved. We're also pleased that our response time is faster and that users have more
control over their search results.
Martin Kurth
Head Metadata Services
Cornell University Library |
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WebFeat has been very responsive to our individual needs. We are especially pleased that we are able to provide this excellent search tool without library staff having to spend hours of time doing individual programming and maintenance. We have a small staff, all of whom have multiple responsibilities, so WebFeat’s full-service approach has been the perfect fit for us. WebFeat enabled us to launch Griffin Search in a short time without draining staff resources.
David A. Hales
Director
Westminster College
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WebFeat has been tremendously supportive and helpful in providing the unique
customization we needed to implement NOVEL - New York's statewide virtual
library... We were especially impressed that WebFeat had our customized system up and
running in about 30 days. Despite the short implementation time frame, WebFeat met or exceeded all of our
needs. And, the ASP business model enabled New York State Library to implement
this program with virtually no start up cost to the Library.
Liza Duncan
Principal Librarian, Technical Services and Systems
New York State Library |
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We are thrilled with the WebFeat solution. Our library recognized the benefits of Google-like searching--ease of use, always present access, and fast results--but we needed to find a scholarly solution. Given the vast amount of unique databases offered by Pitt libraries, we didn't think we would ever find one tool that would be compatible with all of our databases, be able to handle simultaneous searching of so many resources and return quality results with such a fast response time. WebFeat has far exceeded our expectations of what a search system could be.
Amy Knapp
Assistant University Librarian
University of Pittsburgh
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PowerFind is a fabulous addition to our library − federated searching powered by WebFeat is the Holy Grail for libraries. Today libraries need to create solutions that cater more to the way our users think. WebFeat allows us to give our patrons improved access to the rich database content that our library already subscribes to.
Rivkah Sass
Executive Director
Omaha Public Library |
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We were pleased with the level of customization available with WebFeat and appreciate the extra effort put forth by the WebFeat staff to accommodate our needs. WebFeat worked closely with us to… integrate federated searching seamlessly into our library.
Matthew Smith
Library Systems Analyst
University of Oklahoma Libraries |
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Compared with product and service implementations I have completed in the past 15 years, WebFeat is straightforward and easy. Since I am a one person systems operation the ease of implementation and the ongoing support provided were major factors in choosing WebFeat.
Del Hamilton
Coordinator of Library Information Systems – Bailey Library
Slippery Rock University (Keystone Library Network)
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The people at WebFeat have been attentive and have worked with us to help us reach our goals for customer service. As part of our WebFeat package, we also implemented the WebFeat Usage Tracker. In less than two months with WebFeat, we have seen a marked increase in database usage. We attribute this to the clear fact that WebFeat provides an intuitive way for our customers to get to the wonderful resources we provide for them.
Michelle Jeske
Manager of Web Development and Resource Sharing
Denver Public Library |
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WebFeat’s interface flexibility, its support for hundreds of databases, and its satisfied customers were definitely factors in our decision, but the most important thing from my perspective is that when you work with WebFeat, there’s a real partnership.
Sara Jones
State Librarian
Nevada State Library and Archives
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The Library spends a substantial amount of our annual budget for electronic resources. WebFeat's services help our students and faculty access these materials more efficiently. UIC has worked with WebFeat for more than 5 years; in that time, we've seen their responsiveness to the needs of academic libraries and the development of a very valuable tool for students and researchers.
Mary Case
University Librarian
University of Illinois at Chicago
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We needed our patrons to know there was more out there than Google…WebFeat provides our users with the power of cross-database search technology combined with a remarkably intuitive interface.
William Ptacek
Director
King County Library System
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Federated searching, which allows a single query to search multiple databases, with the answers de-duplicated and ranked was another interesting area, WebFeat by far the most professional service www.webfeat.org (they have a very impressive customer list and are working with Web of Knowledge amongst other services).
read more...
UKSG Serials eNews
January 20th, 2004 |
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We really never considered any solution other than WebFeat, and our confidence was well-founded. SmartSearch has been up and running for a little over a month, and feedback has been very positive. We're eager to introduce the benefits of WebFeat federated search to more of our user community.
Beth Farmer
Assistant Director
Tampa Bay Library Consortium |
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We went live with WebFeat Prism just before Thanksgiving, and it looks like it's exactly what we needed. I am impressed with the simplicity of the solution, the ASP business model, and the professionalism of everyone at WebFeat. They deliver on the promise of providing powerful federated searching without the upkeep required with locally installed software products.
Mike Abaray
Associate Director for Support Services
Evansville Vanderburgh Public Library |
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We are excited about offering this state-of-the-art information technology to our patrons. WebFeat is bringing Oregon State Library's extensive online information sources closer to its customers.
Kate McGann
Electronic Services Librarian
Oregon State Library |
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We were careful to watch and see what was working, and adopt an approach that was appropriate for us. Taxpayers don't understand when you make a poor vendor choice and have to drop or replace an expensive service. We wanted to make the wise choice the first time.
Margaret Danziger
Deputy Director
Toledo-Lucas County Public Library |
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The People's University has moved its knowledge one step closer to its patrons.
Andrew A. Venable, Jr.
Director
Cleveland Public Library |
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Before WebFeat, we had few options other than basically saying, 'Here are 150 resources. Happy hunting.' Now we give them a smarter, more efficient way to search, whether they're beginners or experienced searchers.
Matthew Mattson
Los Angeles Public Library |
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The WebFeat system continues to help the library fulfill its goal of providing the best information content in the most convenient way possible to our users.
Roberto Esteves
San Francisco Public Library |
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ISI has been a leader in partnering with other information providers to offer the research community integrated access to a wealth of multidisciplinary literature. The combination of the sophisticated technology of the WebFeat software, and the ISI expertise in developing indispensable information resources and advanced linking, searching and indexing capabilities is the realization of that vision.
Jim Pringle
Vice President of Product Development
ISI |
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By allowing patrons to conduct one search across multiple databases, the WebFeat solution saves patron time and effort and helps libraries retain and attract patrons. It's a terrific value-added feature that helps us respond to a genuine client need.
Gary Kirk
Vice President
TLC |
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